Component Design Northwest, Inc. Privacy Policy

Last Updated May 30, 2024

 

This Privacy Policy (this “Policy”) describes how we collect, protect, use, and disclose information and data collected and created in the course of your access to and use of our websites at www.cdnmeasurement.com and www.cdnkitchen.com (collectively, our “Website”), the CDN-SPP212 mobile application and all other mobile applications developed for products we offer (collectively, our “App”), our services, and products.  Our products and services including our Website and App are collectively referred to herein as our “Services”.  Component Design Northwest, Inc. (“CDN”, “us”, “our,” or “we”) respects your privacy and recognizes your need for appropriate protection and management of your Personal Information (defined below).   Your privacy is important, and we encourage you to read this Policy carefully to understand the information we collect and what we do with it. 

 

Consent

This Policy constitutes an agreement between you and CDN.  Please read this Policy carefully to understand our policies and practices regarding the information collected, and how we will treat it.   By engaging, registering with, accessing, downloading, installing, visiting, or otherwise using (collectively “interacting”) our Website, our App, or otherwise submitting information to CDN, you consent to this Policy and the collection and use of information as described below.  We will take steps to notify you and confirm that you agree at different stages of collecting information.  If you do not agree with our policies and practices, your choice is to not interact with our Services.

 

Scope

This Privacy Policy applies to information that we collect:

  • When you interact with our Website.
  • When you interact with our App.
  • When you submit your information to us on or through our Services.
  • When you register with us.
  • Through email and other communications with you (including telephone calls).
  • Through third parties that we work with to provide our Services.
  • By any other means over the course of your use of our Services.

This Policy does not apply to information collected by us through other applications or content, including any other websites not operated by us, nor to information collected by any third party, including our [subsidiaries], affiliates, or third-party service providers.

 

Children Under Age 18

CDN products and services are designed for adults, not children.  As such, our Services are not intended for children under 18 years of age.  No one under age 18 may provide any Personal Information to or on our Services.  If you are under 18, do not use or provide any information on our Services or on or through any of our Services’ features, register on our Services, make any purchases through our Services, use any of the interactive or public comment features of our Services or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use.  If we learn we have collected or received Personal Information from a child under 18 we will delete that information.  If you believe we might have any information from or about a child under 18, please contact us at 800-338-5594.   

 

Information We Collect

We collect two basic types of information:

  • Information that identifies (whether directly or indirectly) a particular individual, such as your name, postal address, email address, payment information, telephone number (“Personal Information”).
  • Information that does not directly or indirectly identify, and cannot reasonably be used to identify, an individual (“Anonymous Information”), such as your occupation and interests. When Anonymous Information is directly or indirectly associated with Personal Information, the resulting information is also treated as Personal Information.

We may use Personal Information and Anonymous Information to create a third type of information: information about groups or categories of individuals, which does not identify and cannot reasonably be used to identify an individual (“Aggregate Information”).

 

How We Collect & Use Your Information

 

Information Collected Directly from You

If you choose to set up an account, subscribe to a service, register to receive catalogs, participate in contests, sweepstakes or promotions, or receive other services, we may ask you to provide certain Personal Information such as your name, shipping/billing address, telephone number, email address, payment information, occupation, interests, and other Personal Information for these purposes.  Any information you provide is voluntary, but please note that some information may be necessary for us to provide you with certain services, offers and content on our Services.  We may also maintain a record of your product purchases.  We take reasonable steps to make sure that your contact information is accurate, complete, current, and otherwise reliable.

We use your contact information to provide you with the services you request as well as for analytical and direct marketing purposes, such as:

  • Confirming, sending, and tracking your order, subscription, or registration;
  • Communicating with you about your order, subscription, or registration;
  • Analyzing preferences, trends, and statistics;
  • Informing you of our new products, services, and offers; and
  • Providing you with other information from and about CDN.

We will only contact you in ways compatible with your communications choices.  However, even if you have opted-out of receiving marketing communications from us, we may need to contact you to address questions or issues specific to the services you have requested.

  

Information Automatically Collected from You

We may automatically collect information about you from your use of our Services.  For example, when you visit our Services, we collect and use:

  • Usage Data. When you interact with our Services, we may automatically collect certain details of your access to and use of our Services, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through our Services.

  • Device Information. We may collect information about your device and internet connection, including your device’s unique device identifier, Internet Protocol (“IP”) address, operating system, browser type, mobile network information, and the device’s telephone number.

  • Stored Information and Files. Our Services may access metadata and other information associated with other files stored on your device.  This may include, for example, photographs and other information from your device’s camera and photo library.
  • Location Information.  Our Services may collect real-time information about the location of your device.

The technologies and tools we use for automatic information collection include:

  • Cookies.  A cookie is a small data file that is placed on the hard drive of your computer when you visit a website.  When you visit our Websites, we send one or more cookies to your computer or other device.  We may also use cookies in emails that you receive from us.  We use cookies to improve the quality of our Services when you visit our Website and other websites of interest to you.  We also use cookies to remind us of who you are, tailor our products, Services, and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to our Websites, track your status in our promotions, contests, and sweepstakes, and/or analyze your visiting patterns.  You can opt out of accepting cookies by adjusting your browser settings to not accept cookies or to notify you when you are sent a cookie.  However, certain features of our websites or other services may not work if you delete or disable cookies.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash Cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash Cookies are not managed by the same browser settings as are used for browser cookies.
  • Web Beacons. Some pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).
  • Analytics. We collect analytics information from [our web services provider(s) and Google Analytics].  This includes information such as how often users visit our Services, what pages they visit when they do so, what other sites they used prior to coming to our Services, and users’ IP addresses.  We use the information we get from analytics tools only to improve our Services, and do not combine the information collected with Personal Information.

These automatic data collection technologies may be employed by third parties who may use cookies alone or in conjunction with other tracking technologies to collect information about you when you use our Service.  The information these third parties collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services.  They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used.  If you have any questions about an online advertisement or other targeted content, you should contact the responsible provider directly.  For information about how you can opt out of receiving targeted advertising from many providers, see Choices About How We Use and Disclose Your Information.  

 

Information We Collect from Third Parties About You

We collect information about you from the following third parties and third-party tools in connection with our Website:

  • Social Media Sites. If you access our Website from a social networking site (e.g., Facebook or YouTube), or if you otherwise agree to associate your account with us with a social networking site, we may also receive Personal Information about you from such social networking site.  Our receipt of your Personal Information via a social networking site is governed by the terms of use and privacy policy of the social networking site.  We may retain this information with the information we collect from you directly.
  • Google Analytics. Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our Website.  The cookie cannot be used by anyone but Google.  We do not control Google’s tracking technologies or how Google may use them.  Google’s ability to use and share information collected by Google Analytics about your visits to our Website is restricted by Google Analytics’ Terms of Use and Google’s Privacy Policy.  If you have any questions about how Google Analytics uses your information, please contract Google directly.  For more information on how to opt-out of Google Analytics, see Choices About How We Use and Disclose Your Information.

Please note that in most instances, these third-party tools do not collect Personal Information.  Please reach out to each service provider directly for more information on whether its analytics tool(s) collects any Personal Information and whether, if so, it is de-identified or anonymized.

 

Ways We Might Use Your Information

In addition to the uses and purposes mentioned above, we might use information that we collect about you or that you provide to us, including any Personal Information:

  • To present our Services and their contents to you.
  • To provide you with information, products, or services that you request from us.
  • To allow you to participate in interactive features on our Services or to notify you about changes to our Services.
  • To carry out our obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection.
  • To protect your privacy and enforce this Privacy Policy.
  • If we believe it is necessary to identify, contact, or bring legal action against persons or entities who may be causing injury to you, to CDN, or to others.
  • To fulfill any other purpose for which you provide your information.
  • To protect our rights and property.
  • To comply with a law, regulation, legal process or court order.
  • For any other purpose with your consent.

 

Who Has Access to Your Information

We do not share, sell, rent, or transfer your Personal Information other than as described in this section.  CDN employees who have access to your Personal Information are trained to maintain strict confidentiality standards.  CDN does not transfer any contact information to other marketers and will honor your requests not to receive email when requested.  However, we may share contact information and other data with businesses controlling, controlled by, or under common control with CDN. 

We may contract with companies or persons to provide certain services including credit card processing, shipping, data analysis and management, promotional services, etc. (“Service Providers”).  We provide our Service Providers with the information needed for them to perform these services.  We also ask our Service Providers to confirm that their privacy practices are consistent with ours.  We allow some Service Providers to assist us with behavioral advertising by collecting and analyzing certain information when you visit our websites (e.g., click stream information, browser type, time and date, subject clicked or scrolled over).  These Service Providers typically use a cookie or third-party web beacon to collect this information.  You may opt out of behavioral advertising at any time by visiting http://www.networkadvertising.org/choices or www.aboutads.info/choices/ or as instructed in the Choices About How We Use and Disclose Your Information section of this Policy.

In addition, we may disclose your Personal Information:

  • If we are required to do so by law or legal process, such as to comply with any court order or subpoena or to respond to any government or regulatory request.
  • To law enforcement agencies or for an investigation related to public safety.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of CDN, our customers, or others.
  • To a buyer or other successor, in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding or event, we may transfer the personal information that we have collected or maintain to the buyer or other successor.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.

 

Security

We employ appropriate and reasonable safeguards to maintain the security, confidentiality, and integrity of information that we collect about you.  It is our policy to treat your account information with complete confidentiality.  We maintain physical, electronic, and procedural security measures to safeguard your Personal Information.  We update and test our technology to improve the protection of our information about you and to assure the integrity of that information. 

While we employ reasonable measures to protect Personal Information, we cannot guarantee that unauthorized third parties will not defeat those measures or use non-public Personal Information for improper purposes.  We are not responsible for circumvention of any privacy settings or security measures contained on our Services, or actions of third parties.

The safety and security of your information also depends on you, and you are responsible for keeping your password confidential.  Also remember to log off your account and close your browser window when you have finished your visit.  This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.

 

Links to Other Websites 

Our Services may contain links to websites operated and maintained by third parties, over which we have no control.  You access such linked websites at your own risk.  You should always read the privacy policy of a linked website before disclosing any of your information on such website.

 

Choices About How We Use and Disclose Your Information

 

Opting Out of Marketing

We want to communicate with you only if you want to hear from us.  You have the right to submit a complaint or object to our collection and use of your information at any time, or to require us to review, transmit, change, or delete your information that we have collected and retained.  We will fulfill your request to exercise any of these rights within 30 days of receiving a complete request.  You can exercise these rights, express concerns, or obtain additional information about the use of your Personal Information by contacting us by phone at 1-800-338-5594 or by email.  Please be sure to include your full name, email address, mailing address, and specifically what information you do not want to receive.  If you like, you may use one of the following statements in your message to us:

  • I prefer not to receive email advertisements, such as updates regarding products and services, special promotions or upcoming events.
  • I prefer not to receive direct mail advertisements, such as periodic catalogs and mailings regarding products and services, special promotions or upcoming events.

You may also click the designated link at the bottom of all email advertisements to be removed from future email updates.  Please note that any requests to remove or update your contact information may take up to five days for your request.

 

Tracking Technologies and Advertising

You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of our Website may then be inaccessible or not function properly. Other ways to opt-out of specific data collection technologies that we utilize include:

  • Google Analytics.  Google has a browser add-on for opting out of Google Analytics which can be found here: https://tools.google.com/dlpage/gaoptout.

  • Do Not Track Signals.  Some Internet browsers include the ability to transmit “Do Not Track” signals.  Since uniform standards for “Do Not Track” signals have not been adopted, our Website does not process or respond to “Do Not Track” signals. In addition, CDN may use other technology that is standard to the internet to track visitors to this website.  Those tools may be used by us and by third parties to collect information about you and your internet activity, even if you have turned on the Do Not Track signal.

  • In-App Notifications. We may occasionally send you notifications through both in-App alerts and phone notifications to enhance your user experience and keep you informed about important updates, promotions, or relevant context.  You can adjust your notification preferences by accessing your settings within the App or through your phone settings.

  • SMS Communications. By providing your mobile phone number and using our mobile application, you consent to receiving SMS messages from us.  We may use SMS communications to provide you with important updates, account information, or promotional offers related to our Services.  You can opt-out of these communications at any time by following the instructions provided in the SMS messages or by adjusting your notification preferences in the App settings.  Please note that standard messaging and data rates may apply depending on your mobile carrier plan. 

We do not control third parties’ collection or use of your information to serve interest-based advertising.  However, these third parties may provide you with ways to choose not to have your information collected or used in this way.  You can opt-out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website at https://thenai.org/opt-out/.

 

Your Rights 

You have the right to submit a complaint or object to the collection and use of your information by CDN at any time, or to require CDN to review, transmit, change, or delete your information that we have collected and retained.  CDN will fulfill your request to exercise any of these rights within 45 days of receiving a complete request.  We cannot delete your Personal Information except by also deleting your user account.  We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

 

Your State Privacy Rights

If applicable, state consumer privacy laws may provide their residents with additional rights regarding our use of their Personal Information.  Please know that we do not currently trigger the applicability thresholds of current state-specific consumer privacy laws.  We do not sell your Personal Information, nor do we process it for targeted advertising or profiling.  If you think a state-specific right applies, please send your rights request to info@CDNkitchen.com.

 

Unauthorized Use 

If you become aware of any unauthorized submission of information to CDN, including children’s information, please inform us by contacting us at the contact information listed below so that we may delete it.

 

Terms & Conditions

The Terms & Conditions of our Services govern all matters not set forth in this Policy.  We encourage you to familiarize yourself with our Terms & Conditions.

 

Changes to this Policy

If this Policy changes, we will notify you the next time you visit our Services via a pop-up notification.  You may review our Policy at any time by clicking on our home page and selecting the link labeled “Privacy Policy.”  Our privacy policy was last updated on May 30, 2024.

 

Contact Information 

If you have any further questions about our collection and use of your Personal Information, or if you wish to exercise any of your rights over your Personal Information or if you have any questions about this Policy, please contact us at:

Toll Free: 800-338-5594

Email: info@CDNkitchen.com

Mailing address:
CDN
PO Box 10947
Portland, OR 97296-0947