STP212 / STP212-P (probe)

Smart Probe™ Thermometer: User Manual
STP212 / STP212-P (probe)
  

Safety First!  |  Getting Started  |  Quick Start Guide  |  Features
Battery Installation  |  Charging the Smart Probe™  |  Operating Instructions
Specifications  |  Product Information  |  Declaration of Conformity 
Disposal of Electronic Appliance  |  Customer Support  |  FAQ

Read the User Manual Thoroughly Before Operating

Please read this entire User Manual before using your Smart Probe™ Thermometer. Failure to follow these instructions could result in serious consequences, including injury, property damage, or even death. Additionally, it could result in errors in quality, impacting the recipe being cooked. If you are setting up this product for someone else, please provide this User Manual for the end user to read and save for future reference. This product is only designed for foodservice use. Use it only for its intended purpose.

  • Safety First!

  • WARNING: Burn Risk

    Failure to follow the warnings below may cause the Smart Probe™ Thermometer to explode and lead to burns or serious injury.

    • Always wear a heat resistant glove to touch the stainless steel Smart Probe™ during or just after cooking. Do not touch with bare hands.
    • Dispose of used batteries promptly and keep the batteries and Smart Probe™ Thermometer away from children.
    • Always insert the Smart Probe™ completely into the meat past the safety notch. This shields and protects the electronics from high heat environments and avoids personal injury.
    • Do not subject the stainless steel part of the Smart Probe™ to temperatures over 212°F (100°C) and/or the Smart Probe™ ceramic handle to temperatures over 572°F (300°C).
    • Do not use the Smart Probe™ in a microwave oven, pressure cooker or deep fryer.
    • Do not use the Smart Probe™ when searing.
    • Do not subject the Smart Probe™ to hot coals or open flames on the BBQ.
    • If the Smart Probe™ drops into the fire or direct heat source, turn off the cooking appliance and close the lid immediately. Allow the Smart Probe™ to cool completely before removing.
    • Do not remove the Smart Probe™ while it is exposed to heat. The probe must be inserted in and removed from food away from all heat sources.
    • Always use eye protection when removing a probe that has exceeded the maximum temperature or come in contact with hot charcoals or direct flames.
    • Do not place Smart Probe™ Thermometer charging case directly on the grill cover, smoker or too close to any hot surface.
    • Do not subject the Smart Probe™ Thermometer charging case to excessive exposure to direct sunlight. The unit is not waterproof. Do not immerse it into water or expose to heavy rain.
    • Clean the Smart Probe™ Thermometer with warm soapy water and dry thoroughly after use.
    • Avoid cleaning the Smart Probe™ Thermometer with an abrasive or corrosive compound, which may scratch the plastic parts and corrode the electronic circuits.
    • Avoid subjecting the Smart Probe™ Thermometer to excessive force, shock, dust, temperature, direct sunlight or humidity. This may result in thermometer malfunction, shorter electronic life span, battery damage and/or distort parts.
    • Avoid tampering with the Smart Probe™ Thermometer’s internal components, which may cause battery damage and distort parts.

    WARNING: Foodborne Illness

    The USDA warns that we can’t see, smell, or taste harmful bacteria that may cause illness. Cook all food to USDA safe minimum internal temperatures to prevent foodborne illness. The Smart Probe™ Thermometer preset temperatures are set to the USDA standards.

    CAUTION: Product Damage

    • Always insert the Smart Probe™ completely into the meat — past the safety notch and up to the ceramic handle. This shields and protects the electronics from high heat environments and avoids personal injury.
    • Dispose of used batteries promptly and keep the batteries and Smart Probe™ Thermometer away from children.
    • Do not subject the stainless steel part of the Smart Probe™ to temperatures over 212°F (100°C) and/or the Smart Probe™ ceramic handle to temperatures over 572°F (300°C). Temperatures above these limits may damage the Smart Probe™.
    • Do not use the Smart Probe™ in a microwave oven, pressure cooker or deep fryer.
    • Do not place Smart Probe™ Thermometer charging case directly on the grill cover, smoker or too close to any hot surface.
    • Do not drop the Smart Probe™ Thermometer onto hard surfaces.
    • Do not use the Smart Probe™ when searing.
    • Do not subject the Smart Probe™ to hot coals or open flames on the BBQ.
    • If the Smart Probe™ drops into the fire or direct heat source, turn off the cooking appliance and close the lid immediately. Allow the Smart Probe™ to cool completely before removing.
    • Do not remove the Smart Probe™ while it is exposed to heat. The probe must be inserted in and removed from food away from all heat sources.
    • Do not rinse the Smart Probe™ under cold water immediately after cooking — let it cool down to room temperature before washing.
    • Do not subject the Smart Probe™ Thermometer charging case to excessive exposure to direct sunlight. The unit is not waterproof. Do not immerse it into water or expose to heavy rain.
    • Clean the Smart Probe™ Thermometer with warm soapy water and dry thoroughly after use.
    • Avoid cleaning the Smart Probe™ Thermometer with an abrasive or corrosive compound or products that contain alcohol, ammonium or benzene, which may scratch the plastic parts and corrode the electronic circuits.
    • Avoid subjecting the Smart Probe™ Thermometer to excessive force, shock, dust, temperature, direct sunlight or humidity. This may result in thermometer malfunction, shorter electronic life span, battery damage and/or distort parts.
    • Avoid tampering with the Smart Probe™ Thermometer’s internal components, which may cause battery damage and distort parts.
    • The Smart Probe™ is dishwasher safe on the top rack, but do not soak it in standing water for long periods of time when not in use.
    • Place the Smart Probe™ in the Smart Probe™ Thermometer charging case for charging and storage. Store the unit in a dry, cool place where room temperature is between -4 to +149°F (-20 to +65°C). The probe will automatically turn off after 30 minutes at room temperature.

    CAUTION: Pointed Tip

    Always keep the Smart Probe™ pointed away from the body as contact may result in injury. Keep out of reach of children.

    CAUTION: Electrical Shock

    • Do not subject the Smart Probe™ Thermometer charging case to excessive exposure to direct sunlight. The unit is not waterproof. Do not immerse it into water or expose to heavy rain. Failure to do so may cause electrical shock.
    • Clean the Smart Probe™ Thermometer with warm soapy water and dry thoroughly after use before placing it back in the charging case.
    • Dispose of used batteries promptly and keep the batteries and Smart Probe™ Thermometer away from children.

    • Getting Started

    • Before using your Smart Probe™ Thermometer, ensure the product has been charged and you have reviewed the important safety information on this page.

    • Quick Start Guide

    • Features

    • Charging Case: Serves as a power source to charge the probe. Receives the temperature signal from the probe and retransmits it to the smart device, extending its range and reach.

      Probe: Measures the internal temperature of the food and the ambient temperature of the cooking appliance. NSF® Certified. Waterproof (IP67) & dishwasher safe (top rack).

      LED Light: Indicates the connection status of the probe and the charging case battery status.

      When button is not pressed, probe status:

      Flashing Blue 🠊 probe connected
      Flashing Red 🠊 probe disconnected

      When button is pressed, charging case status:

      Solid Green 🠊 battery status good
      Solid Red 🠊 battery status low

      Button: Press button to show the charging case battery status.

      Safety Notch: Minimum insertion depth to avoid damage to the internal sensors. Always insert the Smart Probe™ completely into the meat — past the safety notch and up to the ceramic handle. This shields and protects the electronics from high heat environments and avoids personal injury.

      Battery Compartment: Install two AAA batteries observing polarity shown in compartment to energize the charging case.

      Sensors: Dual temperature sensors can monitor internal temperature up to 212°F (100°C) and ambient temperature up to 572°F (300°C) simultaneously.

      Magnet: Two strong built-in magnets allow you to attach the charging case onto a metal surface, being careful not to place it directly on the grill cover, smoker or too close to any hot surface.

    • Battery Installation

    • The batteries are installed in the Smart Probe™ Thermometer charging case. Prior to initial use, pull the insulator tab out to energize the charging case. When the LED shows solid red when the button is pressed, replace the batteries. The battery in the Smart Probe™ is a built-in rechargeable battery and does not need to be replaced.

      1. Power off the unit via auto-off before installing the batteries. A malfunction may occur if the power is on when the batteries are installed. If a malfunction occurs, restart the device.
      2. Remove battery compartment cover on the bottom by sliding it in the direction of the arrow.
      3. Install two AAA batteries observing polarity shown in compartment.
      4. Replace the battery compartment cover until it clicks shut.

    • Charging the Smart Probe™

    • The Smart Probe™ charges while inserted in the charging case.

      1. Insert the probe into the charging case. Allow the probe to charge for 4 hours. It will then operate continuously for approximately 24 hours or more.

      Battery status is available a few ways:

      1. If the probe is connected to the CDN-STP212 app,
      1. Device window: the battery level of both the charging case and the probe are in the upper right corner.
      2. Connection Details: slide the device window left and press the information icon. The battery level of both the charging case and the probe are listed.
      1. Charging Case
        Press the button to show the LED light:
        Solid Green = battery status good
        Solid Red = battery status low

    • Operating Instructions

      1. On/Off
      1. Charge the probe for 4 hours.
      2. Install the CDN-STP212 app, enabling Bluetooth®.
      3. Remove the probe from the charging case and check that the LED light turns blue in around 10 seconds.
      4. Press the + button on the DEVICES screen to add your first Smart Probe™.
      5. The probe and charging case will automatically turn off. See Section B Auto-off.
      1. Auto-off
        1. The probe will auto-off after 30 minutes if the measurement temperature remains below 104°F (40°C).
        2. The charging case will auto-off after 5 minutes when probe is disconnected.
      2. Temperature Scale

      To select temperature reading in Fahrenheit or Celsius:

        1. In the Settings screen, press on Celsius or Fahrenheit under TEMPERATURES to change the scale.
        2. The °F or °C symbol changes throughout the app.
      1. Temperature Measurement

      Important: THE PROBE MAY BE DAMAGED IF MEASUREMENT TEMPERATURE IS LOWER THAN 14°F (-10°C) OR HIGHER THAN +212°F (+100°C).

        1. Insert the Smart Probe™ completely into the food — past the safety notch and up to the ceramic handle.
          CAUTION: Probe may be HOT after use. Always wear a heat resistant glove to touch the stainless steel probe during or just after cooking. Do not touch with bare hands.
        2. Maximize the wireless range by placing the charging case close to the probe. The Smart Probe™ can be placed up to 33 ft (10m) away from the charging case in an open grill. The range will be reduced to 6 ft (2m) or less in enclosed cooking setups (i.e. closed grill, the Smart Probe™ is covered by a metal foil, or oven). The charging case can be put up to 165 ft (50 m) away from your smart device in an open area without any obstructions or electromagnetic interference.
        3. Press the device window to enter the COOKING SETUP screen.
        4. Select the type of food you would like to cook.
        5. Set your desired internal target temperature and/or ambient temperature alarm. You may also want to rename your Smart Probe™ and/or recipe.
          1. Press the Edit icon to the right of the probe name and/or food to change the probe name and/or recipe name.
        6. Press the Start button to begin cooking. The COOKING NOW screen appears.
        7. Place meat containing Smart Probe™ in the oven or over indirect heat on your grill (not directly over the coals).
        8. When cooking is complete, remove the food from the cooking appliance and then remove the Smart Probe™ once the ambient temperature has reached safe levels.
      1. Temperature Graph

      Press Graph at the bottom of the COOKING NOW screen to view the Temperature Graph.

      1. View Alerts

      Press View Alerts at the bottom of the COOKING NOW screen to set up alerts. You may set up alerts for Elapsed Time and/or Internal Temperature.

        1. Elapsed Time: Set up a reminder up to 24 hours. Press the OK button to turn off the alert.
        2. Internal Temperature: Set up a reminder for a desired internal temperature. The alert sounds when the probe temperature reaches the alert temperature. Press the OK button to turn off the alert.
      1. Sounds

        Sounds can be changed from the Settings screen.

        1. Press Settings at the bottom of the COOKING NOW screen to change sounds.
        2. Press the arrow > on the right of the alert sound you want to change.
        3. Press the back arrow to return to the Settings screen.
      2. Cooking History
        1. From the DEVICES screen, press on the menu icon. Press on COOKING HISTORY.
        2. The COOKING HISTORY screen appears.
        3. Select the desired recipe. Then press in the image area to reveal the icons.
        4. Sharing: Press the sharing icon to share an image of your recipe.
        5. Pictures: Press on the camera icon to add or change pictures of your recipe.
        6. Zoom In: Press on the magnifying icon to view the recipe picture.
        7. Delete: Press on the trash icon to delete the recipe picture.
      3. Battery Status: Battery status feedback is available in a few ways:
        1. If the probe is connected to the CDN-STP212 app,
        1. Device window: the battery levels of both the charging case and the probe are in the upper right corner.
        2. Connection Details: slide the device window left and press the information icon. The battery levels of both the charging case and the probe are listed.
        1. Charging Case
          Press the button to show the LED light:
          Solid Green = battery status good
          Solid Red = battery status low

      Note: Clean the thermometer probe with warm soapy water and dry thoroughly after use before inserting back in charging case. The Smart Probe™ is waterproof IP67 and dishwasher safe (top rack only). The charging case should be wiped down with a clean, damp cloth (it is not waterproof nor dishwasher safe). IMPORTANT: DO NOT USE PROBE IN A MICROWAVE, PRESSURE COOKER OR DEEP FRYER. DO NOT PLACE CHARGING CASE DIRECTLY ON THE GRILL COVER, SMOKER OR TOO CLOSE TO ANY HOT SURFACE. CASE IS NOT HEAT RESISTANT. HAND WASH AND DRY.

      Note for Induction Cooktops:Note for Induction Cooktops: Sometimes, the induction cooktop magnetic field may interfere with digital thermometers. If there is interference, briefly turn off the induction cooktop to get a digital thermometer reading or use a dial thermometer.

      Tip: Meat should be allowed to “rest” for 10 to 15 minutes after it is removed from oven. This allows time for the meat’s internal temperature to stabilize and the juices to redistribute. This will result in a roast that is both juicier and easier to carve.

    • Specifications

    • STP212-P - Bluetooth® Probe

      STP212 - Charging Case

      Measurement Range

      Internal (probe): 14 to 212°F / -10 to 100°C;
      Ambient (handle): 14 to 572°F / -10 to 300°C

      N/A

      Unit of Measure

      °F (°C)

      N/A

      Accuracy

      Internal (probe): 14 to 212°F: ±1.8°F (0 to 100°C: ±1°C); Ambient (handle): 14 to 212°F: ±1.8°F
      (-10 to 100°C: ±1°C), otherwise ±3.6°F (±2°C)

      N/A

      Heat Resilience

      Internal (probe): 212°F (100°C);
      Ambient (handle): 572°F (300°C)

      104°F (40°C)

      Water Resilience

      IP67: protected from water up to 3 feet (1 meter) for 30 minutes, completely protected against dust;  dishwasher safe (top rack only)

      N/A

      Response Time

      1-second response

      N/A

      Alert/Alarm

      Alert/Alarm in app

      N/A

      On/Off

      N/A

      Reset/pairing button

      Auto-off

      Auto-off after 30 minutes if the measurement temperature remains below 104°F (40°C)

      Auto-off after 5 minutes when connection lost

      Housing Material

      N/A

      Housing: ABS; Lid: PC;
      Charging Plate: 304 stainless steel, C5191

      Display Material

      App

      N/A

      Display Size

      App

      N/A

      Probe Type

      Thermistor

      N/A

      Probe Material

      Probe: 304 stainless steel; Handle: zirconia ceramic; End Cap: 304 stainless steel

      N/A

      Probe Length

      Probe: 4” (10.2 cm); Handle 1.4” (3.6 cm); Total: 5.4" (13.7 cm)

      N/A

      Probe Diameter

      6 mm

      N/A

      Probe Quantity

      One included, can connect up to 4 via app

      N/A

      Resolution

      0.1°F (0.1°C)

      N/A

      Casing

      N/A

      Charging case

      Mounting

      N/A

      Magnet on case

      Temperature Guide

      Preset USDA safe food temperatures in app

      N/A

      Operating Range

      32 to 104°F (0 to 40°C), ≤90% RH

      32 to 104°F (0 to 40°C), ≤90% RH

      Battery

      One built-in rechargeable battery (20 – 25 mAh)

      Two AAA alkaline batteries included

      Battery Status

      App

      RGB LED for indication

      Battery Life

      24 hours continuous cooking, 300-cycle life

      > 196 hours (8 x 24 hours cooking cycles)

      Charging Time

      Fully charged within 4 hours

      N/A

      Dimensions

      0.24 W x 5.12 H x 0.24 D in
      (0.6 W x 13.7 H x 0.6 D cm)

      1.97 W x 6.3 L x 0.95 H in
      (5.0 W x 16.0 L x 2.4 H cm)

      Weight

      0.92 oz (26 g)

      4.1 oz (117 g) (including battery)

      UPC

      0 18436 00613 8

      0 18436 00601 5

      Certification

      NSF® Certified, FCC, Canada IC, UN38.3, CE, UKCA, Bluetooth BQB, WEEE, CE

      FCC, Canada IC, UN38.3, CE, UKCA, Bluetooth BQB, WEEE, CE

      Compatibility

      iOS 15+; Android OS 12+; Bluetooth® 5.1 capable (Bluetooth® Smart Ready)

      iOS 15+; Android OS 12+; Bluetooth® 5.1 capable (Bluetooth® Smart Ready)

      Connectivity

      BLE 5.1 (1 to 1)

      BLE 5.1 (1 to 1)

      Wireless Range

      Probe to Charging Case: 33 feet; Charging Case to Phone: 165 feet

      Probe to Charging Case: 33 feet; Charging Case to Phone: 165 feet

      Warranty

      1-Year Limited Warranty

      1-Year Limited Warranty

    • Product Information

    • Charging Case Battery Alkaline AAA
      Charging Case Battery Nominal Voltage 1.5V
      Charging Case Battery Size AAA Single cell and measures 10.5 mm (0.41 in) in diameter and 44.5 mm (1.75in) in length
      Charging Case Battery Quantity 2
      Charging Case Model Number STP212
      Probe Model Number STP212-P
      Probe Battery Nominal Voltage 3.7V
      Probe Capacity 25mAH
      Operating Frequency 2405-2480MHz
      Importer Name & Address Component Design Northwest, Inc. (CDN) PO Box 10947 Portland OR 97296-0947

    • Declaration of Conformity

    • Hereby, the manufacturer declares that this product with the basic requirements and applicable regulations of the Radio Equipment Directive 2014/53/EU, the EMC Directive 2014/30/EU.

      This device complies with part 15 of the FCC Rules:

      • FCC ID : 2AGEG-AQ41P
      • FCC ID : 2AGEG-AQ41D

      Operation is subject to the following two conditions:

      1. This device may not cause harmful interference, and
      2. this device must accept any interference received, including interference that may cause undesired operation.
      3. Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
      4. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
      5. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
      • Reorient or relocate the receiving antenna.
      • Increase the separation between the equipment and receiver.
      • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
      • Consult the dealer or an experienced radio/TV technician for help.

      The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

      IC Caution:

      1. This device complies with Industry Canada license-exempt RSS standard(s).
      2. Operation is subject to the following two conditions:
      1. This device may not cause interference, and
      2. This device must accept any interference, including interference that may cause undesired operation of the device.
      3. The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.

    • Disposal of Electronic Appliance

    • This electronic appliance should not be disposed of with normal household waste. Dispose of the unit at an approved facility or at your local recycling center. Please observe the current rules and regulations when disposing of the appliance. Contact your local council if in doubt.

    • Customer Support

    • This product is covered by a 1-year limited warranty. The warranty may be void and the manufacturer will not be liable for any damage of the product due to misuse. If you need help, please contact info@CDNmeasurement.com.

    • FAQ

      • How do I maintain my Smart Probe™ Thermometer?

      • Safety First!

        • Always insert the Smart Probe™ completely into the food past the safety notch. This shields and protects the electronics from high heat environments and avoids personal injury.
        • Do not subject the Smart Probe™ to hot coals or open flames on the BBQ. Do not subject the stainless steel part of the Smart Probe™ to temperatures over 212°F (100°C) and/or the Smart Probe™ ceramic handle to temperatures over 572°F (300°C).
        • Always wear a heat-resistant glove to touch the stainless steel Smart Probe™ during or just after cooking. Do not touch with bare hands. Do not rinse the Smart Probe™ under cold water immediately after cooking — let it cool down to room temperature before washing.
        • Do not subject the Smart Probe™ Thermometer charging case to excessive exposure to direct sunlight. The unit is not waterproof. Do not immerse it into water or expose to heavy rain.
        • The Smart Probe™ is dishwasher safe on the top rack, but do not soak it in standing water for long periods of time when not in use.

        Maintenance

        • It is important that the probe is spotless after every time you cook so that it has a good connection with the charging case contacts.
        • Clean the Smart Probe™ Thermometer with warm soapy water and dry thoroughly after use. If the probe is extra-dirty, use baking soda (bicarbonate of soda) and water with a scouring pad.
        • Store and charge the probe in the charging case when not in use.

      • What should I do if my Smart Probe™ stops connecting?

        • Make sure the Smart Probe™ and the charging case contacts are clean to allow charging.
        • Make sure Bluetooth® has been enabled on the mobile device.
        • Check the battery status of the charging case (LED light).
        • Make sure that the Smart Probe™ is out of the charging case.
        • Check that the Smart Probe™ has sufficient battery (Put the probe back on the charging case and press the button to see if there is a solid green LED light.).
        • Briefly press the button on the charging case to reestablish the pairing (blinks blue).
        • Restart your mobile device and check that your app is updated to the latest version.
        • If you still have problems, you can reach our Customer Service by phone or email, and we may be able to troubleshoot the problem.

      • My Smart Probe™ appears in the app but doesn't show any temperature.

        • Briefly press the button on the charging case to reestablish the pairing (blinks blue).
        • Restart your mobile device and check that your app is updated to the latest version.
        • If you still have problems, you can reach our Customer Service by phone or email, and we may be able to troubleshoot the problem.

      • What kind of data does the app collect?

      • Our CDN-STP212 app collects the location data. The purpose of the app's collection of location is for Bluetooth®, and it is only stored in the memory, not retained, and not used for other purposes. If you'd like more information, you can view our full privacy policy here.

      • How can I check my battery status?

      • Battery status is available a few ways:

        1. If the probe is connected to the CDN-STP212 app,
        1. Device window: the battery level of both the charging case and the probe are in the upper right corner.
        2. Connection Details: slide the device window left and press the information icon. The battery level of both the charging case and the probe are listed.
        1. Charging Case
          Press the button to show the LED light:
          Solid Green = battery status good
          Solid Red = battery status low

      • How do I get started with my Smart Probe™ Thermometer?

      • Connecting your Smart Probe™ Thermometer for the first time is simple. Here’s how:
        1. Pull the insulator tab out to energize the charging case.
        2. Press button on the charging case to show the charging case to make sure the battery status is good as the LED lights up solid green.
        3. Allow the probe to charge for 4 hours.
        4. Download the CDN-STP212 app from the App Store or Google Play, install it on your phone or tablet, and read the entire User Manual.
        5. Make sure Bluetooth is enabled and Location Services is allowed on your mobile device.
        6. When the probe is charged after at least 4 hours, remove it from the charging case and check that the LED light turns to blue in around 10 seconds.
        7. Open the CDN-STP212 app, press the + button on the DEVICES screen to add your first Smart Probe™, and start cooking!

      • Can I use my Smart Probe™ Thermometer as an ambient-only thermometer?

      • No, your Smart Probe™ is designed to measure the ambient temperature of your cooking appliance only while cooking something using the internal Smart Probe™ sensor also.

      • How does the Smart Probe™ Thermometer charge?

      • The Smart Probe™ charges while connected to the contacts in the charging case. The charging case is powered by 2 AAA batteries.

      • What do the lights on the charging case mean?

      • LED light Indicates the connection status of the probe and the charging case battery status:

        When the button is not pressed, probe status:

        Flashing Blue 🠊 probe is connected Flashing
        Red 🠊 probe is disconnected

        When the button is pressed, charging case status:

        Solid Green 🠊 battery status is good
        Solid Red 🠊 battery status is low

      • Is there a way to tell probes apart in the CDN-STP212 app?

      • You can rename each Smart Probe™ and/or recipe:
        1. From the DEVICES screen, press the device window to enter the COOKING SETUP screen.
        2. Select the type of food you would like to cook.
        3. Press the edit icon to the right of the probe name and/or food to change the probe name and/or recipe name.

      • How do I rename a Smart Probe™?

      • You can rename each Smart Probe™ and/or recipe:
        1. From the DEVICES screen, press the device window to enter the COOKING SETUP screen.
        2. Select the type of food you would like to cook.
        3. Press the edit icon to the right of the probe name and/or food to change the probe name and/or recipe name.

      • How do I delete a Smart Probe™?

        1. From the DEVICES screen, slide the device window left to reveal the information and delete icons.
        2. Press the delete icon to delete the Smart Probe™.

      • How do I store my Smart Probe™ when I'm not using it?

      • Store and charge the probe in the charging case when not in use.

      • How do I file a warranty claim?

      • If you're having trouble with your Smart Probe™ Thermometer, you might be able to find an answer by checking the FAQ in the app or User Manual online. You may also email or call Customer Service. CDN offers a 1-Year Limited Warranty: Any instrument that proves to be defective in material or workmanship (excluding batteries) within one year of original purchase will be repaired or replaced without charge upon receipt of the unit prepaid at: CDN, PO Box 10947, Portland, OR 97296-0947 USA. This warranty does not cover damage in shipment or failure caused by failure to adhere to the accompanying instructions, inadequate maintenance, normal wear and tear, tampering, accident, misuse, unauthorized modification, obvious carelessness or abuse. CDN shall not be liable for any consequential or incidental damages whatsoever.

      • How do I update my Smart Probe™ Thermometer?

      • CDN-STP212 app
        You can update the CDN-STP212 app through the App Store or Google Play.

        Smart Probe™ Thermometer device
        If there is a new firmware version, you should get a notification when you open the CDN-STP212 app and connect. Your Smart Probe™ Thermometer might also need an update if it's first time being used.

        1. Take the Smart Probe™ out of the charging case and wait for it to connect in the CDN-STP212 app.
        2. From the DEVICES screen, slide the device window left to reveal the information and delete icons.
        3. Press the information icon to show the CONNECTION DETAILS.
        4. Press the FIRMWARE UPDATE button.
        5. Press the START button.
        6. The FIRMWARE UPDATE progress window shows the update status. The Bell Tone sounds when the update is finished, and you are taken back to the DEVICES screen. The device window will reconnect within 10 seconds.
        7. Slide the device window right to resume normal functions.

      • What is the maximum temperature the Smart Probe™ Thermometer can be used at?

      • Smart Probe™
        Internal (probe): 212°F (100°C)
        Ambient (handle): 572°F (300°C)
        Smart Probe™ Thermometer Charging Case
        The charging case’s operating range is 32 to 104°F (0 to 40°C), ≤90% RH.

      • How do I change the temperature scale between Fahrenheit and Celsius?

      • To select temperature reading in Fahrenheit or Celsius:
        1. In the SETTINGS screen, press on Celsius or Fahrenheit under TEMPERATURES to change the scale.
        2. The °F or °C symbol changes throughout the app.

      • What do I do with my Smart Probe™ Thermometer charging case when I cook outside in the rain?

      • The Smart Probe™ and the charging case need to stay as close as possible during your cooking so that it can extend transmissions to your phone or tablet. This can be difficult when cooking in stormy weather, since moisture can damage the charging case. In this case, place the charging case in a sealed plastic bag to protect it from moisture without obstructing the signal.

      • How do I register my Smart Probe™ Thermometer?

      • CDN does not have a product registration process for your Smart Probe™ Thermometer since the warranty is effective automatically when you purchase one of our products from an authorized seller. If you have trouble with your Smart Probe™ Thermometer and our support team is unable to troubleshoot the issue, you can provide your proof of purchase, serial number, and email address, and we will check your warranty eligibility for you.

      • Can I buy just a probe by itself?

      • Individual probes are not currently available for sale. If you have problems with a Smart Probe™, you can reach our Customer Service by phone or email, and we may be able to troubleshoot the problem. If we are unable to help you, we may be able to offer a free replacement, as long as the probe is within the warranty period and hasn't been used outside of the safe operating instructions.

      • Is there any danger of the Smart Probe™ Thermometer’s battery exploding?

      • The Smart Probe™ Thermometer uses batteries that are certified to withstand temperatures that far exceed those limits supported by the CDN-STP212 app. We ensure that our product is not only food safe, but also that it causes no danger to the user when used under normal cooking conditions.

      • Can I put my Smart Probe™ in the dishwasher?

      • Yes, as long as it’s on the top rack. We still advise you to wash your Smart Probe™ by hand to eliminate build up.

      • What's included in the Smart Probe™ Thermometer?

      • The box contains:

        1x Smart Probe™ Thermometer
        2x AAA batteries
        1x Quick Start Guide

        If anything was missing, please contact us and let us know.

      • Why should I allow notification permission?

      • The Smart Probe™ Thermometer’s app (CDN-STP212) sends you alerts when your cooking is finished through notifications.

      • How long does the Smart Probe™ battery last?

      • A fully charged probe lasts over 24 hours — plenty of time for longer cooking sessions.

      • Why isn’t the temperature showing up for the probe?

      • If your Smart Probe™ is connected in the app but is not displaying any temperature, follow these steps:

        1. Return the Smart Probe™ to the charging case for 10 seconds and then remove it, checking to see if the LED light flashes blue. The Smart Probe™ will then start sending temperature signals to the app.
        2. If you still can't see the temperature, restart your phone and ensure your app is updated to the latest version.

        If you've followed these steps and the issue persists, please email or call Customer Service.

      • How do I turn my Smart Probe™ Thermometer on and off?

      • There is no on/off button on Smart Probe™ Thermometer. To turn it on and connect, take the probe out of the charging case, then put it back in the charging case when you're ready to disconnect and it will automatically turn off after 30 minutes of inactivity.

      • Which devices are supported by the CDN-STP212 app?

      • The Smart Probe™ Thermometer can be paired with: Apple phones and tablets running iOS version 15 or later. Android phones and tablets running Android OS version 12.0 or later. Your device also needs to support Bluetooth 5.1 or above.

      • Can I get the CDN-STP212 app on a laptop or desktop computer?

      • Our app is not available on any laptop or desktop computers currently.

      • Can I use Smart Probe™ in a microwave or a combination oven?

      • Your Smart Probe™ cannot be used in a microwave or a combination oven as this causes irreparable damage to the circuitry inside the probe and is a fire hazard.

      • Does CDN-STP212 app work in my language?

      • We support a few different languages, and the CDN-STP212 app will automatically match the language your phone or tablet is set to. You can see our current list of available languages below:
        • English
        • French
        • Spanish (coming soon)

      • Can I use my Smart Probe™ for cooking food other than meat?

      • We designed the Smart Probe™ Thermometer particularly for cooking meat, so we unfortunately can't guarantee your results if you use the probe in other foods or drinks. It's also worth keeping in mind that if your probe is damaged while being used outside of its intended purpose, this may void your warranty. If you'd like more information, please read the User Manual or 1-Year Limited Warranty.

      • Can I use my Smart Probe™ in a pressure cooker?

      • Your Smart Probe™ should not be used in pressure cookers, because the high pressure can force moisture into the probe and damage the circuitry. Even if your probe is not damaged, use in a pressure cooker is outside of the safe operating guidelines and will void the warranty.

      • Why do I have to update my Smart Probe™ Thermometer before doing a cook?

      • We want to make sure that the firmware on your Smart Probe™ Thermometer is supported in the version of the app you're using. These firmware updates fix bugs that may cause problems during a cooking session and help your Smart Probe™ Thermometer to operate properly.

      • Where can I download the Smart Probe™ Thermometer app (CDN-STP212)?

      • You can find the CDN-STP212 app in the App Store or Google Play.

      • What mobile device settings need to be enabled to use Smart Probe™ Thermometer?

      • For your Smart Probe™ Thermometer to connect to your mobile device, Bluetooth has to be enabled, and you'll need to allow notification permission for the CDN-STP212 app.

        iOS devices (iOS 15 or newer)

        Not only does Bluetooth have to be turned on, but it also needs to be allowed specifically for our app. You can do this by going to Settings > Privacy > Bluetooth and flipping the switch next to "CDN-STP212". 

        Android devices (Android 12 or newer)

        You need to allow Nearby Devices permission. You can do this by going to Settings > Apps > CDN-STP212 > Permissions to turn this on.

      • How do I see information from my previous cooking sessions?

      • You can look at your COOKING HISTORY by pressing on the menu icon in the upper right corner of the CDN-STP212 app, then selecting COOKING HISTORY. From here, you can choose any recipe to view the graph and temperature data, as well as any image you added to the recipe.

      • Why can't I see my previous recipe?

      • If you've reinstalled the app, or if you're on a new device, your cooking history has been deleted. If you're only missing a specific recipe, it may not have finished all the way through. Recipes are only considered complete once you get the COMPLETED alert at the end.

      • How can I change the target temperature?

      • In the COOKING SETUP screen, you can change the target temperature by rolling the scroll bar or press the temperature value and type your desire value.

      • How can I change the sounds for my alert settings?

      • Sounds can be changed from the Settings screen.
        1. Press Settings at the bottom of the COOKING NOW screen to change sounds.
        2. Press the arrow > to the right of the alert sound you want to change.
        3. Press the back arrow to return to the Settings screen.

      • Why is the CDN-STP212 app asking for permission to access my camera?

      • The CDN-STP212 app asks for Camera permission to allow you to share your recipe on social media. Enabling this will let you add a picture to your post.

      • Can I share my cooks to social media?

      • Yes, once you've finished a recipe, look at your COOKING HISTORY by pressing on the menu icon in the upper right corner of the CDN-STP212 app, then selecting COOKING HISTORY. Select the desired recipe. Then press in the image area to reveal the sharing icon.

      • Why does my charging case flash red when I take out the probe?

      • When your Smart Probe™ Thermometer charging case flashes red, this means it can't make a Bluetooth connection to its probe.

      • What's the range of my Smart Probe™ Thermometer device?

      • The Smart Probe™ can be put up to 33 ft (10m) away from the charging case in an open grill. The range will be reduced to 6 ft (2m) or less in enclosed cooking setups (i.e. closed grill, the Smart Probe™ is covered by a metal foil, or oven). The charging case can be put up to 165 ft (50 m) away from your smart device in open area without any obstructions or electromagnetic interference.

      • How do I increase the range of my Smart Probe™ Thermometer?

      • Maximize the wireless range by placing the charging case close to the probe. The Smart Probe™ can be put up to 33 ft (10m) away from the charging case in an open grill. The range will be reduced to 6 ft (2m) or less in enclosed cooking setups (i.e. closed grill, the Smart Probe™ is covered by a metal foil, or oven). The charging case can be put up to 165 ft (50 m) away from your smart device in open area without any obstructions or electromagnetic interference.

      • How do I add more Smart Probes™ to the app?

      • Press the + button on the DEVICES screen to add additional Smart Probes™.

      • How many phones can I connect to my Smart Probe™ Thermometer device?

      • You will only be able to connect with one mobile device at a time.

      • How many Smart Probe™ Thermometers can I use with the CDN-STP212 app at once?

      • The CDN-STP212 app can simultaneously connect with up to 4 Smart Probe™ Thermometer devices over Bluetooth.

      • Can I use more than one Smart Probe™ Thermometer charging case to get even more range?

      • The Bluetooth charging cases that come with Smart Probe™ Thermometer cannot connect with each other to multiply the range.